Terms & Conditions

General booking terms and condition of boarding.
1.Your pet can only be accepted for boarding if it is good health and you are able to produce a certificate confirming your pets inoculations are up to date.
No pets dogs or cats can be accepted unless it has been inoculated.
2.Whist every possible attention is given to each pet boarded with us,it is done so entirely at the owners risk. 
3.Any current or ongoing problems with a pets health or temperament must be notified by email for our record.
4.We reserve the right to refuse any pet that we consider to be of unreliable temperament,or sick at the time of boarding.
5.Should it be necessary at our discretion for a vet to be called for any health condition all fees incurred are the responsibility of the owners,all pets should have 
been wormed recently,should any pet on arrival require treatment for internal or external parasites ( Fleas worms etc.) then a charge will be levied for this.
6.Fees are charge at a daily rate per day not night inclusive on arrival and departure day,should an animal be collected before the booked departure date
the reserved occupancy fee will be changed, full payment required two weeks before boarding no refund given.
7.All bedding, Toys, etc are left at your discretion in the event of soling chewing we will remove and dispose.
8.We at Oldbeams take great care of your pets during their stay with us,they are our pride and joy.
9.Our concern is kennel cough if your dog has a cough please inform us before their stay,as it is highly contagious.We 've had many years free of kennel cough .
10.We reserve the right to dispose of animals not collected within 14 days of the started departure date if no communication from the owners or guardian is
received and effort to contact the owner fail.
11.Non- refundable deposit and full payment . Should you decide to cancel your booking payment not refundable.
12.Payment by Credit card Debit card or cash.
13. Full payment within 21 days days prior to  boarding date. (deposit taken when booking)
14.Please ensure you are comfortable and accept these terms and conditions before you board at oldbeams kennels and cattery.
15.Our open hours are 8am till 12 noon Monday to Friday. And from 4pm to 6pm in the afternoon. Saturday and Sunday 9am till 12noon closed afternoon.
16.Daily charging will commence from the day of arrival to the day of departure. 
17. Closed bank holidays Xmas day boxing day new year Easter etc.
18. We do not take provisional booking without deposit. (non refundable)

Boarding on the following days will incur a surcharge on top of your booking cost.
Christmas day, Boxing day, New Year, Easter and Bank Holidays.
Please ask for the cost. 

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